Leaders Beware! Don't Let Key Intentions Disengage Your Team

I’ll bet you never thought that setting POSITVE intentions or defining POSITIVE values for your company or team could throw your employees/members off track. Well, the research proves that this can definitely be the case – if your team views your behavior as being inconsistent with those key intentions or values, or if your actions make you appear to be hypocritical.

Maybe it’s not “rocket science” per se; but I’ll admit to having a little “A-HA! Moment” as I read about the research conducted by Sandra Cha (McGill University) and Amy Edmonson (HBS). Their research was published in 2006 Leadership Quarterly: "When Values Backfire: Leadership, Attribution, and Disenchantment in a Values-Driven Organization." Yes, I know it’s been a few years; but I think it’s still valid.

What led me to this research today was an HBS Working Knowledge article Corporate Values and Employee Cynicism with a Q&A with the authors. Perhaps the article grabbed my attention given that I recently facilitated the Bring Your Future into Laser Focus! Team Visioning teleseminar designed to help teams set their key intentions and SMART goals for the year. And, now I’m hoping folks won’t get in their own way!

There’s a good chance that people who either participated in the session or who have downloaded the audio are on the right track given that we discussed the value in ensuring that your key intentions are:

• Aligned with your overall purpose and needs you’ve identified from your target market

• Valuable to provide the most impact in the most efficient ways

• Innovative, based on something new you’d like to offer or a new group you’d like to serve

One of the disconnects raised by Cha and Edmonson occurs when there is tension between stated intentions (or values) and the interpretation of those intentions (or values) by team members. For example: perhaps everyone on the team has reached agreement on the what [“We intend to provide a high level of customer service to all of our clients/customers regardless of the level at which they use our services/products.”]. Yet, maybe the team has yet to agree on the how – what it will mean to execute on and fulfill that intention. So, setting and agreeing to key intentions is only a first step; there also has to be dialogue between leaders and their teams, and decisions made on how key intentions will be fulfilled.

Another topic we discussed in the Team Visioning session was how to set SMART Goals that flow out of your key intentions. Another pitfall from the research to look out for is when goals (or values) seem to conflict with one another. Here, team leaders may need to give members some flexibility in how certain tasks are accomplished; or perhaps re-visit the “R” from SMART or the realistic nature of the task.

In the session, we also talked about the importance for leaders to be transparent with members about goals that may be considered stretch goals – targets that are outside the normal realm of how things are done. It’s great to help and encourage people to exceed targets. We also want to level-set expectations so everyone is on the same page about what’s being expected of them. No one likes to be set up to fail.

As a leader, one of your key intentions for 2010 might be to create the right environment for your members to succeed – and exceed their goals. One of my key intentions is to share compelling ideas and strategies to help you and your team to achieve sustainable results in 2010 and beyond.

I’d love if you would share your 2010 key intentions with me – either comment here or tweet me @Coach_Colette.

Have You Defined Your 2010 Social Media Strategy?

Have you defined your 2010 Social Media Strategy? Whether you are a job seeker, career changer, career builder or aspiring entrepreneur, it's important that you consider which social media outlets will best help you create a buzz about you and your brand this year. The good news is there are resources to help you!

Tune in on Sunday evening (1/24/2010 at 5 PM EST) to hear my pals from "down under" - Career Success Radio hosts Keith Keller and Annemarie Cross as they discuss how to select YOUR best social media platform (i.e. LinkedIn, Facebook, Twitter etc.) and how to leverage your social media platform in YOUR job search, career management or business development.

Guest experts include: Daulton West Jr., Melissa Martin and Coach Colette Ellis.

In addition to sharing how these platforms differ, I'll also be offering tips on how to create YOUR best 140-character pitch to share with the Twitterverse! You may recall this discussion from last February - well, you'll be able to build on those ideas to include the new developments and Twitter companion sites that have been created since then (e.g., TweetMyJobs.com).

If you are able to listen in live, the Career Success Radio phone lines and chat room will be open. Ring in via (914) 338 0714 and get expert career advice. You can also listen to the show recording HERE on the blog via the widget below.

If you have a job-search or career related question, tweet us in advance: @Coach_Colette or @careerradio. One question will be selected to be answered live on air the show. And, the Career Success Expert Panel will answer questions in the online forum.

Nonprofit Leaders: Are Your Clients & Volunteers Telling Your Story?

Once upon a time ... So, we know that storytelling is important to building relationships with potential supporters and volunteers. People want to know more about what your nonprofit organization does, and what impact it's having in the community. The more they learn, the more they will begin to trust you -- and that trust can lead to support in the form of their money, resources, or time.

So, what can make it difficult? One challenge for nonprofit leaders is finding those compelling anecdotes that make great stories. How can you capture the success stories that demonstrate the value you're adding to your constituents?

One of my clients helped me to discover one resource that may help you: GreatNonprofits.org.

This site enables nonprofits to share their profile with clients and volunteers who then post reviews about their experiences with the organization. GreatNonprofits.org intends to "help other people discover trustworthy nonprofits that are making a difference."

This could be a great way for nonprofit leaders to collect first-hand accounts from clients and volunteers and extend their nonprofit organization's online presence (there's even a connection to Facebook). If you work or volunteer for a nonprofit organization, take a peek at GreatNonprofits.org and see if your organization is listed -- there are over 1 million listed nonprofits, and 2,800+ organizations that already have been reviewed.

Has Your Team Defined its 2010 Vision?

Join Coach Colette for FREE Team Visioning Teleseminar: January 28, 2010

Does Your Team Have 20/10 Vision? FREE Teleseminar: January 28

I'm excited to announce that InStep Consulting is kicking off 2010 with fun, relevant programs. Our featured event this month is our upcoming FREE teleseminar on Thursday, January 28, 2010 at 1:00 PM EST. It's a Team Visioning event called 20/10: Bring Your Future into Laser Focus!

In the teleseminar, you and your core team members will get help to:

• Clear the Deck and focus (like a laser) on your team’s TOP priorities
• Identify ONE thing you can do that day to help propel your team towards its most important goals
• Create a visioning tool that will keep your team motivated throughout the year to stay on track

I'm including a widget so that you can register online and also share the info with your core team members.

Now that you’ve had some time to catch up on things from the holiday and get a sense of what’s on your plate this year, there’s still time to Bring Your Future into Laser-Focus! Think of all the POSITIVE energy that will be created by having everyone on the line all being laser-focused on our top priorities and goals!

As suggested by motivational author, Napoleon Hill: "A group of brains coordinated in a spirit of harmony will provide more thought energy than a single brain."

I can't wait to speak with you and your team on January 28th at 1:00 PM EST!

NEW Podcast: Have More Intimacy in 2010 ... Financially Speaking

We're kicking off 2010 with an exciting feature -- a Competent Advantage TM podcast that is available for listening and download right here on the blog!

This podcast is a recent interview conducted by Coach Colette of Jacquette Timmons, founder of Sterling Investment Management and author of a great new book, Financial Intimacy: How to Create a Healthy Relationship with Your Money and Your Mate.

In the podcast, Colette and Jacquette discuss the importance of coming clean about your financial habits and preferences -- first, with yourself, and then with your partner. Jacquette also shares tips on how to begin those honest conversations with your mate, and how to avoid the emotional and financial pitfalls often caused when love and money interact. Click below to listen or download the podcast.

Once you've listened to the podcast, let me know your thoughts and reactions -- here on the blog or tweet me.
 
Also, consider: What conversations about money do you need to have with yourself (and/or your mate) to achieve greater financial security (and intimacy) in 2010?

Be Fearless About Your Goals: TV Interview of Coach Colette

In case you missed watching it live, you can still see the interview of Coach Colette on Fearless Business TV by show host, Valerie Gurka. The segment is about setting SMART Goals for 2010.

The other guest expert on the show is Jake Matthews from 10e20 - who offers strategies to leverage Social Media to market your business or side hustle.

The last segment is the ULTRA LIGHT LAUNCH with Graham Lawlor from Ultra Light Startups - who provides practical tips on how to pitch to business investors. This segment also features Jennifer Takaki from The Pickle Club - who dellivers a 1-minute pitch for her online community.

Hope you enjoy the show! Let us know what is your favorite part.

Coach Colette is Fearless About Goal Setting - December 17

Hope you're having a great week. As you look ahead to 2010, what are your TOP 3 Priorities?

In 2009, many people were impacted by the downturn in the economy. Yet, hope springs eternal! There are many glimmers of hope to create new opportunities in 2010. Are you READY?


To be successful in growing your career, business (or side hustle), you must be able to reach the right people to let them know how your skills and talents add value and meet their needs.

Can you identify your next best GROWTH OPPORTUNITY?

TOMORROW, tune in at 11:00 AM EST for my appearance on Fearless Business TV, an interactive web-TV show hosted by Valerie Gurka. I'll be sharing tips to help you set SMART goals for 2010 and narrow down your long-term priorities into small, achievable steps.

Here are the details:

Thursday, December 17, 2009

11:00 AM - 12:00 PM EST

Watch ONLINE - Click HERE